Terms and Conditions

Terms and Conditions Nadine WebDesign

1. Definitions

Terms and Conditions

1.1. Contractor: Nadine WebDesign, the party providing the services.
1.2. Client: The party who places the order for designing, developing, or maintaining a website or other digital services.
1.3. Agreement: The agreement between the Contractor and the Client, outlining the services to be provided and the applicable terms and conditions.
1.4. Services: All services provided by the Contractor, including but not limited to web design, web development, maintenance, hosting, and other digital services.

2. Applicability

Terms and Conditions

2.1. These Terms and Conditions apply to all offers, agreements, and other legal relations between the Contractor and the Client, unless expressly agreed otherwise in writing.
2.2. By entering into an agreement with Nadine WebDesign, the Client accepts these Terms and Conditions.

3. Offers and Quotations

Terms and Conditions

3.1. All offers and quotations by the Contractor are non-binding unless stated otherwise.
3.2. The prices in quotations are exclusive of VAT, unless otherwise indicated.
3.3. Quotations are valid for 30 days unless otherwise agreed.
3.4. Changes to the quotation can only take place after approval from the Client, and may result in a price or delivery time adjustment.

4. Conclusion of the Agreement

Terms and Conditions

4.1. The Agreement is concluded at the moment the Client has accepted the Contractor’s quotation in writing, either by signing the proposal, providing a written order, or another form of confirmation of the assignment.
4.2. The Contractor has the right to refuse an assignment without giving reasons.

5. Performance of the Agreement

Terms and Conditions

5.1. The Contractor will perform the agreement to the best of their ability, in accordance with the standards of good craftsmanship.
5.2. The Contractor has the right to engage third parties in the performance of the services, as far as necessary for the execution of the assignment.
5.3. The Client shall provide all necessary information required for the execution of the assignment in a timely manner.
5.4. If the Client fails to meet their obligations on time, the Contractor has the right to suspend the execution of the agreement until the Client has fulfilled their obligations.

6. Prices and Payment

Terms and Conditions

6.1. All prices are exclusive of VAT and other charges imposed by the government.
6.2. Payment is due within 14 days of the invoice date, unless agreed otherwise in writing.
6.3. If the Client fails to make payment within the payment term, the Client will automatically be in default, and the Contractor has the right to suspend the execution of the agreement.
6.4. In case of default, the Client will owe an interest of 1.5% per month on the outstanding amount, as well as all costs arising from the collection of the outstanding amount.

7. Delivery Time

Terms and Conditions

7.1. All specified delivery times are indicative and cannot be considered as strict deadlines.
7.2. If the Contractor realizes that a delivery will not be made on time, the Client will be notified as soon as possible.
7.3. Exceeding the delivery time does not give the Client the right to claim damages.

8. Intellectual Property Rights

Terms and Conditions

8.1. All intellectual property rights concerning the services provided by the Contractor, such as designs, code, and other materials, remain the property of the Contractor at all times, unless explicitly agreed otherwise.
8.2. The Client receives a non-exclusive, non-transferable right to use the delivered work for the purposes agreed in the agreement.
8.3. The Client is not permitted to reproduce, modify, or make the delivered work available to third parties without the Contractor’s written consent.

9. Warranty and Complaints

Terms and Conditions

9.1. The Contractor ensures that the delivered services and products meet the agreed specifications.
9.2. Complaints regarding the delivered services or products must be submitted in writing to the Contractor within 7 days of delivery.
9.3. The Contractor will make every effort to resolve a complaint within a reasonable time.
9.4. In the event of defects in the delivered work, the Contractor’s liability is limited to the repair or replacement of the service or product.

10. Liability

Terms and Conditions

10.1. The Contractor is only liable for damage that is the direct result of intent or gross negligence on the part of the Contractor.
10.2. The Contractor’s liability is in all cases limited to the amount paid by the Client for the specific assignment, or the amount covered by the Contractor’s insurance.
10.3. The Contractor is not liable for damage caused by the use of third-party materials or by incorrect or incomplete information provided by the Client.

11. Force Majeure

Terms and Conditions

11.1. The Contractor is not liable for any delay or failure to perform the agreement if it is caused by force majeure.
11.2. Force majeure includes any external causes beyond the Contractor’s control, including but not limited to: war, natural disasters, strikes, illness, or disruptions in (digital) infrastructure.

12. Duration and Termination

Terms and Conditions

12.1. The agreement is concluded for the duration specified in the agreement.
12.2. The Client has the right to terminate the agreement at any time in writing, provided that the Client has settled any outstanding payments.
12.3. The Contractor has the right to terminate the agreement without judicial intervention if the Client fails to fulfill their obligations.

13. Applicable Law and Disputes

Terms and Conditions

13.1. Dutch law applies to the agreement.
13.2. Any disputes arising from or related to the agreement will be submitted to the competent court in the district where the Contractor is located, unless another competent court is legally designated.

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